WUXI SLAST SPECIAL STEEL CO., LTD

Client: A leading U.S.-based manufacturer in the sector.Challenge: Unreliable supplier delivery schedules disrupting production timelines.Solution: High-quality, customizable copper products with guaranteed on-time delivery.Result: A successful trial order leading to repeated large-volume orders and a solidified long-term partnership. The Challenge: Overcoming Supply Chain Instability Our U.S. client was facing significant challenges with their previous copper supplier. Unpredictable and extended delivery times were causing costly delays in their production line. They needed a dependable partner who could not only meet their strict quality standards but also honor delivery commitments. Through a simple Google search for "copper," they discovered our website and reached out, seeking a solution for their urgent need for a reliable, long-term supplier capable of personalized customization. Our Solution: A Commitment to Quality and Punctuality Understanding the critical nature of their situation, we immediately highlighted our core strengths: superior product quality and unwavering commitment to on-time delivery. We worked closely with the client to understand their specific technical requirements and customization needs. Our team provided a detailed production plan with clear milestones, ensuring full transparency from order confirmation to shipment. The initial order was treated as a top priority, with our quality control team conducting rigorous checks at every stage to ensure the products met the client's exact specifications. The Result: From Trial Order to Trusted Partner The success of the first shipment was immediate. The client expressed high satisfaction with the exceptional quality of the copper materials and, most importantly, our ability to deliver exactly on schedule. This proven reliability built the foundation for a strong partnership. Impressed by our performance, the client quickly placed two additional container orders, significantly increasing their volume. Today, we are proud to be their primary copper materials supplier. This partnership is built on a foundation of trust, consistent quality, and a shared commitment to success, demonstrating our capability to be a reliable link in the international supply chain

Client: A European HVAC manufacturer purchasing 2,000 pcs of 6-meter copper pipes (OD 22mm, 1mm thickness) for refrigeration systems. Objective: Safely pack and ship the copper pipes to prevent damage during transit while optimizing container space. Step-by-Step Packing & Shipping Process 1. Pre-Packing Preparation Material Check: Verify pipe dimensions, surface quality (no scratches/dents), and quantity (2,000 pcs). Packing Materials: Wooden crates (120cm × 60cm × 60cm, fumigation-treated, ISPM 15 compliant) Anti-corrosion VCI paper (wrapped around pipes) Foam end caps (to protect pipe edges) Steel strapping (for crate reinforcement) Waterproof plastic sheeting (for moisture protection) 2. Packing Process Pipe Bundling: Group 20 pipes per bundle, secured with plastic straps. Wrap each bundle with VCI paper to prevent oxidation. Add foam end caps to both ends. Wooden Crate Assembly: Base: Lay a plastic sheet inside the crate for moisture resistance. Loading: Place 5 bundles (100 pipes) per crate, separated by foam spacers. Top Cover: Seal with another plastic sheet before nailing the wooden lid. Reinforcement: Secure crates with steel strapping for heavy-duty transport. Labeling: Mark each crate with: "FRAGILE – HANDLE WITH CARE" Gross Weight (e.g., 250 kg) Customer PO & Item No. 3. Container Loading (40ft HQ Container) Max Capacity: 20 crates (2,000 pipes total). Loading Steps: Floor Protection: Lay corrugated cardboard sheets to prevent slipping. Stacking: Place crates in 2 layers (10 crates per layer) with forklift. Securing: Use container lock rods & airbags to prevent movement. Moisture Control: Add desiccant bags (5 units) inside the container. 4. Documentation & Shipping Packing List (itemizing crate contents) Bill of Lading (with HS Code: 7411.2100 for copper pipes) Fumigation Certificate (for wooden packaging) Third-Party Inspection Report (optional, per client request) Shipping Details: Port of Loading: Shanghai Destination: Hamburg Transit Time: 28 days Insurance: All-risk coverage (0.3% of cargo value) Key Takeaways for the Client ✅ Damage Prevention: Wooden crates + foam protection ensure safe transit.✅ Efficient Space Use: Optimized loading fits 2,000 pipes in one 40ft HQ container.✅ Compliance: ISPM 15, IMO, and EU customs standards met. Client Feedback:"The packing method eliminated pipe deformation issues we faced with previous suppliers. The detailed loading photos helped verify quality before shipment."

Client Background:A multinational electronics manufacturer seeking reliable electrolytic copper suppliers for PCB component production. Annual demand: 15,000 metric tons. Visit Objectives: Demonstrate production capabilities and quality control Establish trust through transparent operations Negotiate long-term supply agreements Factory Tour Script: 1. Welcome Briefing (Conference Room)"Welcome to Copper Works. As a Tier-1 supplier with ISO 9001:2015 certification, we specialize in 99.99% electrolytic copper cathodes. Today's tour will cover our complete production chain from raw materials to finished products." 2. Smelting WorkshopDemonstration: Point to flash smelting furnace: "Operating at 1250°C with oxygen enrichment technology reduces energy consumption by 18% versus traditional methods" Highlight: "SO₂ capture rate exceeds 99.2%, meeting EU environmental standards" 3. Electrolytic Refining AreaTechnical Explanation: "Our 856 electrolytic cells maintain 310A/m² current density producing LME Grade A copper" Show cathode samples: "Surface irregularities < 0.5mm per 100cm²" 5. Quality Control LabInteractive Session: Demonstrate ICP-OES testing: "This unit detects impurities at 0.0001% level" Present recent assay reports: "Consistent Cu+Ag ≥ 99.9935% over past 12 months" 6. Loading Dock & LogisticsLogistics Capabilities: "Our bonded warehouse maintains 3,000MT buffer stock" "Standard 20ft container loads 25MT with moisture-proof packaging" Key Differentiators Emphasized: "Dual-source raw material procurement ensures supply chain stability" "Automated thickness monitoring (±0.05mm tolerance)" "Direct port access enables 14-day delivery to Rotterdam" Post-Tour Negotiation Highlights: Addressed client's concern about quarterly price fluctuations by proposing LME-linked pricing with 3% cap Agreed to trial shipment with third-party SGS inspection Discussed VMI program to reduce client inventory costs Outcome:Signed 2-year contract for 8,000MT/year with 15% premium for thickness customization (0.5mm-3mm range). Client Testimonial:"SLAST's technical expertise and transparent operations exceeded our due diligence requirements. Their ability to provide mill test reports with traceable batch numbers was decisive." - [Client's Procurement Director] Included Technical Specifications: Dimensions: 915×915×5mm to 1000×1000×12mm Electrical conductivity: 101% IACS Tensile strength: 220-260 N/mm²